Hi. This is SupportCALL online home.

SupportCALL iSP Settings

Most of these settings should be auto-detected, but in case you need to manually setup your devices here are the settings you might need.

SupportCALL

SupportCALL Recommended

ADSL Modem/Router Settings

Protocol

VPI

VCI

Encapsulation

Primary DNS

Secondary DNS

PPPoE

8

35

LLC

196.7.7.7

196.7.8.9

Mail Settings

PLEASE NOTE : Ifyou are using another ISP to connect to the internet you will need to use thatISP's SMTP server setting for your your out going mail server.

Protocol

URL

Port

POP3 Recieve Server

mail.supportcall-isp.co.za (or) 169.1.24.4

110

IMAP Receive Server

mail.supportcall-isp.co.za (or) 169.1.24.4

143

POP3 Receive Server Secure

mail.supportcall-isp.co.za (or) 169.1.24.4

*995

IMAP Receive Server Secure

mail.supportcall-isp.co.za (or) 169.1.24.4

*993

SMTP Send Server

mail.supportcall-isp.co.za (or) 169.1.24.4

25

SMTP Send Server Secure

mail.supportcall-isp.co.za (or) 169.1.24.4

*465

POP3 Server

mail.adsl.co.za

110

SMTP Server

smtp.adsl.co.za

25

Telkom ADSL SMTP

smtp.dsl.telkomsa.net

25

SAIX ADSL SMTP

smtp.saix.net

25

Telkom Moblie / 8ta

smtp.saix.net

25

MTN

smtp.mtn.co.za

25

MTN 2

smtp.internet.co.za

25

MTN 3G

mail.mtn.co.za

25

Vodacom 3G

smtp.vodacom.co.za

25

Cell C

mail.cmobile.co.za

25

M-WEB ADSL 1

smtp.mweb.co.za

25

M-WEB ADSL 2

smtp.mweb.net

25

Afrihost

smtp.afrihost.co.za

25

Axxess

smtp.internet.co.za

25

I.S. ADSL

smtp.isdsl.net

25

I.S. 3G 1

smtp.isgsm.net

25

I.S. 3G 2

smtp.dial-up.net

25

Application Settings

Protocol

URL

Port

SAIX News Group Server

news.saix.co.za

119

Afrihost News Group Server

news.afrihost.co.za

119

Axxess News Group Server

news.internet.co.za

119

DNS Settings

PLEASE NOTE : By default a router will obtian theDNS information automatically unless you spesify an alternative Primary andSecondary DNS to use. We do not nessasary recommend changing settings fromthe default but in some cases as with the DNS there are benifits that will giveyou results you need.

FYI - the website address you enter inyour browser is linked to an IP address. the internet works on IPaddresses (eg.www.supportcall.co.za=197.242.144.106 or www.google.com=173.194.41.145 ) This translation is done by theDNS (DomainName Server)

Alt Primary DNS

Alt Secondary DNS

1.1.1.1

1.0.0.1

196.43.42.190

196.43.46.190

196.7.7.7

196.7.8.9

8.8.8.8

8.8.4.4

196.25.1.1

196.43.1.9

Secure - Pri DNS

- Sec DNS

198.153.192.40

198.153.194.40

Malware Blocking Only - Pri DNS

- Sec DNS

1.1.1.2

1.0.0.2

Malware and Adult Content Blocking - Pri DNS

- Sec DNS

1.1.1.3

1.0.0.3

Secure & No Porn - Pri DNS

- Sec DNS

198.153.192.50

198.153.194.50

Family Safe - Pri DNS

- Sec DNS

198.153.192.60

198.153.194.60

208.67.222.123

208.67.220.123

PLEASE NOTE SOME INFORMATION ON THIS PAGE MIGHT CHANGEWITHOUT NOTICE OR UPDATE. SupportCALL WILL HOWEVERY TRY TO UPDATE OTHER ISPINFORMATION AS SOON AS POSSIBLE.

Mobile Settings

If you are making use of SupportCALL provided Mobile Data, please add and use the following APN settings.


(if you are battling to read the above image, simple right click and select OPEN IN NEW WINDOW)