SupportCALL iSP Settings
Most of these settings should be auto-detected, but in case you need to manually setup your devices here are the settings you might need.
| SupportCALL |
| SupportCALL Recommended |
Mail Settings
PLEASE NOTE : Ifyou are using another ISP to connect to the internet you will need to use thatISP's SMTP server setting for your your out going mail server.
| Username johndoe@yourdomain.xxx |
johndoe@yourdomain.xxx |
|
| Protocol |
URL |
Port |
| POP3 Receive Server Secure |
mail.supportcall-isp.co.za (or) 169.1.24.4 |
*995 [SSL/TLS] |
| IMAP Receive Server Secure |
mail.supportcall-isp.co.za (or) 169.1.24.4 |
*993 [SSL/TLS] |
| SMTP Send Server Secure |
mail.supportcall-isp.co.za (or) 169.1.24.4 |
*465 [SSL/TLS] |
| POP3 Server |
mail.adsl.co.za |
110 |
| SMTP Server |
smtp.adsl.co.za |
25 |
| Telkom ADSL SMTP |
smtp.dsl.telkomsa.net |
25 |
| SAIX ADSL SMTP |
smtp.saix.net |
25 |
| Telkom Moblie / 8ta |
smtp.saix.net |
25 |
| MTN |
smtp.mtn.co.za |
25 |
| MTN 2 |
smtp.internet.co.za |
25 |
| MTN 3G |
mail.mtn.co.za |
25 |
| Vodacom 3G |
smtp.vodacom.co.za |
25 |
| Cell C |
mail.cmobile.co.za |
25 |
| M-WEB ADSL 1 |
smtp.mweb.co.za |
25 |
| M-WEB ADSL 2 |
smtp.mweb.net |
25 |
| Afrihost |
smtp.afrihost.co.za |
25 |
| Axxess |
smtp.internet.co.za |
25 |
| I.S. ADSL |
smtp.isdsl.net |
25 |
| I.S. 3G 1 |
smtp.isgsm.net |
25 |
| I.S. 3G 2 |
smtp.dial-up.net |
25 |
ADSL Modem/Router Settings
| Protocol |
VPI |
VCI |
Encapsulation |
Primary DNS |
Secondary DNS |
| PPPoE |
8 |
35 |
LLC |
196.7.7.7 |
196.7.8.9 |
Application Settings
| Protocol |
URL |
Port |
| SAIX News Group Server |
news.saix.co.za |
119 |
| Afrihost News Group Server |
news.afrihost.co.za |
119 |
| Axxess News Group Server |
news.internet.co.za |
119 |
DNS Settings
PLEASE NOTE : By default a router will obtian theDNS information automatically unless you spesify an alternative Primary andSecondary DNS to use. We do not nessasary recommend changing settings fromthe default but in some cases as with the DNS there are benifits that will giveyou results you need.
FYI - the website address you enter inyour browser is linked to an IP address. the internet works on IPaddresses (eg.www.supportcall.co.za=197.242.144.106 or www.google.com=173.194.41.145 ) This translation is done by theDNS (DomainName Server)
| Alt Primary DNS |
Alt Secondary DNS |
| 1.1.1.1 |
1.0.0.1 |
| 196.43.42.190 |
196.43.46.190 |
| 196.7.7.7 |
196.7.8.9 |
| 8.8.8.8 |
8.8.4.4 |
| 196.25.1.1 |
196.43.1.9 |
| Secure - Pri DNS |
- Sec DNS |
| 198.153.192.40 |
198.153.194.40 |
| Malware Blocking Only - Pri DNS |
- Sec DNS |
| 1.1.1.2 |
1.0.0.2 |
| Malware and Adult Content Blocking - Pri DNS |
- Sec DNS |
| 1.1.1.3 |
1.0.0.3 |
| Secure & No Porn - Pri DNS |
- Sec DNS |
| 198.153.192.50 |
198.153.194.50 |
| Family Safe - Pri DNS |
- Sec DNS |
| 198.153.192.60 |
198.153.194.60 |
| 208.67.222.123 |
208.67.220.123 |
* PLEASE NOTE SOME INFORMATION ON THIS PAGE MIGHT CHANGEWITHOUT NOTICE OR UPDATE. SupportCALL WILL HOWEVERY TRY TO UPDATE OTHER ISPINFORMATION AS SOON AS POSSIBLE.
Mobile Settings
If you are making use of SupportCALL provided Mobile Data, please add and use the following APN settings.
(if you are battling to read the above image, simple right click and select OPEN IN NEW WINDOW)